For PatientsRead our Patient Guide >>
Please arrive 10 minutes prior to your scheduled appointment time to complete patient registration information and medical history information for your examination.
Please bring your photo ID and all insurance cards to your appointment.
For workers' compensation claims, motor vehicle accident and personal injury claims please bring all documentation including claim numbers, name and address where the claim is to be billed. For more information on insurance and billing for Memorial's Valley Imaging please read the"Insurance & Billing scetion below.
Child care is not available during examinations. Children cannot be in a room with a patient during imaging examinations and they cannot be left unattended in waiting areas or dressing rooms. Please make other arrangements for childcare while having a study in our facility.
Preparing for An Imaging Study:
Each imaging examination is completed following a specific order/protocol and needs of each individual patient. Please visit the "Our Services" section of our website for more information on preparing for the types of studies we perform.
How long will the examination take?
Approximate times are listed below and vary depending on the patient's specific needs:
MRI: 30 - 60 minutes.
CT: 15 - 30 minutes. Some contrast examinations require drinking contrast 1 hour prior to the study; therefore, you may be in the facility for 1 to 1 ½ hours dependent upon your case. You may contact our office to make arrangements to pick up the oral contrast to drink prior to your appointment by calling our scheduling department at (509) 248-9592.
Ultrasound: 30 - 60 minutes. Vascular Lab studies are approximately 60 minutes.
PET/CT: 2 hours
Plain X-ray: These studies are performed on a "walk-in" basis. During busy times, the wait can be up to 60 minutes. Actual examination time is usually less than 10 minutes, dependent upon the type and number of x-rays your physician has ordered.
Who interprets the results and how and when do I get them?
A radiologist specially trained to supervise and interpret radiology examinations, will interpret the images and send a written report to your referring physician who will share the results with you.
In most cases, your physician will receive a copy of the report in 2-3 business days.
You may obtain a copy of your own records by either visiting our office and sign an Authorization to Release Protected Health Information or click here for the form which you may mail or fax to our office. There may be a charge associated with this request.
Do I need to pick up x-ray films to take to my doctor's appointment?
Memorial's Valley Imaging produces all images in electronic format. All images are provided on CD which can be delivered to your referring physician by request.
Please Note: Many physicians do not require original images. If your physician has requested you obtain the x-rays for your appointment, please contact our Image Management staff at (509) 248-7380, option 2, to make arrangements for this service. We request you contact us at least 2 days in advance of your appointment to allow time to process your request.
What is Image Gently/Image Wisely?
Memorial technologists in radiology and CT have taken a pledge to Image Gently and Image Wisely. This means they have voluntarily made a choice in how to practice their profession. It also indicates each technologist is concerned about radiation dose while performing every diagnostic imaging exam.
Radiology and CT exams use radiation in the process of gaining life saving diagnostic information and allow doctors to "see" inside the human body for disease and/or injury diagnosis and treatment planning. Clinicians weigh the risk vs. benefit factor prior to any x-ray exam and proceed appropriately.
Memorial's Imaging Services has cut radiation exposure by 50% for all pediatric exams because they realize the importance of reducing radiation during all x-ray and CT examinations. Decreasing pediatric dose during CT and x-ray exams by half means the potential for a radiation induced disease process has been reduced greatly. Parents of pediatric patients should ask their medical providers if radiation reduction techniques are being used during medical imaging.
Memorial has joined forces with Image Gently and Image Wisely as a means of providing excellence in health care. The image gently Campaign is an initiative of the Alliance for Radiation Safety in Pediatric Imaging. The campaign goal is to change practice by increasing awareness of the opportunities to promote radiation protection in the imaging of children.
Learn more at https://imagewisely.org »
Image Gently and Image Wisely Pledge
- To make the Image Gently message a priority in staff communications
- To review the protocol recommendations and, where necessary, implement adjustments to processes
- To respect and listen to suggestions from the imaging team on ways to ensure changes are made
- To communicate openly with parents
- To commit to the goal to image gently when imaging or treating children
- To spread the word in departments, practices, hospitals or clinics
Insurance & Billing
Our patient accounting department is committed to providing you with quality customer service for all of your billing requirements.
As a courtesy to our patients, we file all primary and secondary insurance claims. We are participating providers for most major insurances, Medicare, Medicaid and Washington Worker's Compensation (L&I).
We strive to provide timely response to all inquiries and return telephone calls within 24 hours of the original message.
When you receive services at Memorial's Valley Imaging, you will receive two separate bills. One bill will be from Memorial's Valley Imaging for the services provided by the technologists and the equipment used to perform your tests. The other bill will be from Yakima Valley Radiology for the physician that provides the interpretation and report of the imaging study and consultation with your personal health care provider.